Personal Information Act 4 of 2013 (“POPIA”) Privacy Notice
Welcome to the website of Royal African Kultivation (Pty) Ltd (“we,” “our,” or “us”). This Privacy Policy, together with our Privacy Notice, governs the collection, use, and disclosure of personal information that visitors (“you” or “your”) may provide while accessing or using our website, rak-za.com. We are committed to respecting your privacy and ensuring the security of your personal information in accordance with the Personal Information Act 4 of 2013 (“POPIA”). By accessing our website, you agree to the terms and practices outlined in this Privacy Policy and our Privacy Notice.
We may collect personal information that you voluntarily provide while using our website. This information includes, but is not limited to, your name, email address, phone number, and any other details you choose to submit through contact forms, registration processes, or when subscribing to our newsletters.
We may also automatically collect non-personal information when you visit rak-za.com, such as your IP address, browser type, device information, and other technical details. This information is collected through cookies, log files, and similar technologies to enhance the functionality and user experience of our website.
We use cookies to improve your browsing experience and understand how you interact with our website. Cookies are small data files stored on your computer or device. You can choose to accept or decline cookies through your browser settings. However, please note that blocking cookies may affect certain features and functionalities of our website.
We will use the personal information collected for the following purposes:
Responding to your inquiries and providing customer support.
b) Sending you newsletters, marketing communications, and updates if you have subscribed to them.
c) Improving and customizing your website experience.
d) Analyzing website usage and trends to enhance our services.
e) Complying with legal obligations and enforcing our website’s terms of use.
6. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your personal information with trusted service providers who assist us in operating our website and serving you better. These service providers are obligated to keep your information confidential and use it only for the specific purposes we outline.
We may also disclose your personal information if required by law or to protect our rights, safety, or property, or in response to a judicial proceeding, court order, or legal process.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to maintain the security of your data, please understand that no method of transmission over the internet or electronic storage is entirely secure.
You have the right to access, update, or delete your personal information from our records at any time. If you wish to exercise these rights or have any questions regarding your personal information, please contact us using the provided contact details.
You can opt-out of receiving marketing communications from us by following the “unsubscribe” instructions in our emails or contacting us directly.
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately, and we will take appropriate steps to remove the information from our records.
We may update this Privacy Policy from time to time to reflect changes in our information practices. Any significant changes will be communicated through our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the privacy practices at rak-za.com, please contact us at the following:
Royal African Kultivation (Pty) Ltd
Support@rak-za.com
By using rak-za.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Privacy Notice.
Protection of Personal Information Act (POPI Act) – POPIA